Levitz Furniture ripoff customer service non existence when called for service on a three month old recliner chair. i was told it was a three week wait. liars Anaheim California
i purchased a recliner chair dec 10th. on march 16 i called for service the three month chair was not reclining. i was told the first service i could get was apr 8. i was willing to wait, even thought the chair is not usable. i received a call telling me the service would be at my house between 4pm and 8pm. who makes service calls at 8pm. when i called customer service to complain that i had been waiting 3 weeks i was told take it or wait till may. i spoke to the supervisor martha, and when i reminded her that she worked in customer service. she told me that i had the right as a comsumer to never buy at levitz again. levitz leaves a lot to be desired i have called the store where the chair was purchased and so far the manager hasn't returned my call.
Arlene
Placentia, California
U.S.A.