Complaint Review: Levitz Stain & Structure Warranty

I purchased 5 pcs. of furniture from Levitz in June 2002, each with the 7 Yr Stain and Structure Warranty. Paying a extra $31.70 on each piece I purchased. I called to have a table repaired, and had to come-up with the original sales receipt before, they would even talk to me, I had my copy of the warranty right in front of me, no where did it say you needed a original sales receipt! Anyway I found it and called them back, and was told I had to fax all these papers to their process dept.
And Was told in the next 2 Weeks someone would call me back.

After giving them my home & cell phone numbers. I was also giving a claim number, this all took place on Feb 17,2004. I still have not hear a thing from anyone. Now the real problem is that you have only 7 days that you can wait before reporting the problem!! Now it's to late, because the problem is now to old, and that makes it not covered by the warranty....

Carla
Lakewood, California
U.S.A.