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Lexi Beauty / We Are Brave USA wearebraveusa.com Added an order onto my original without my authorization
Lexi Beauty is a scam. I ordered hair extensions and was supposed to only pay for shipping (which, of course was high for what I was ordering.) However, when I finished my order, they offered an add on "special" but when you hit "NO THANKS", the SPECIAL was added onto your order anyway. So instead of paying $25, I was charged $60 for what was junk and the entire order, including the additional was worth LESS than the original $25 that I was supposed to pay.
When I contacted Customer Service via email immediately after I placed my order to report that the website had added on the other product (there was NEVER a phone # provided to me to contact them), I was told by Customer Service that I MUST have ordered it because their website does not make mistakes. They refused to remove the additional order.
This company is a scam and I would run away as quickly as possible. DO NOT ORDER ANYTHING FROM THEM!!!