Complaint Review: Lexington Law Firm

These people called me and I thought their service sounded like a good idea so I signed up.  They were supposed to give me a call the following day at 1:00 my time and there was no call.  I got suspicious - they had told me on the phone I could cancel anytime by phone or email.  Good thing I read the introductory email which states that you must cancel within the first 3 days (by midnight of the third day).  I sent the form they had provided and sent it certified mail with tracking to cancel.  The tracking clearly showed that the cancellation form was received by them early in the morning - long before the midnight deadline.  What did they do?  They kept the account open and then charged my credit card.  I called and complained.  I get told - oh we don't see that charge - yet my bank clearly shows it.  I told them I want a refund - I was told to call back when they post the payment on their end.  I said how do I know when that happens? Just keep calling they said I told them who they can call.  I am calling my bank to dispute charges and then calling the attorney general to hit them with fraud charges.  Call them back - I don't think so - I will handle through legal mean.