LG ELECTRONICS FALSE ADVERTISING. NEED TO BUY MAGIC REMOTE FOR AI FEATURES Youngdungpo-gu Seoul, Korea
I purchased an LG 50UK6500AUA smart TV which is an absolute piece of crap. After a tedious and unintuitive setup process which did not initially work for DirecTV ( I had to enter several different codes to find the correct one for the TV) In order to use the Google Assistant feature which is a prime selling point of this TV, you have to purchase a separate Magic Remote.
The remote that comes with the TV does not have the Google Assistant functionality. I believe that this is false advertising leading the consumer to think that they are purchasing a device that has the ability to function as advertised. No where is it stated on the box, the limited instruction manual, or the advertising material that you have to purchase a separate Magic Remote for the television to work as advertised.
I had previously purchased an LG washer and dryer which also had SmartThinQ features which were totally useless. I think I've learned my lesson now: no more LG products for me.