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  • Report:  #1278197

Complaint Review: LG ELECTRONICS

LG ELECTRONICS WOULD NOT REFUND OR FIX BRAND NEW REFRIGERATOR ICE MAKER Nationwide

  • Reported By:
    helper — MOBERLY Missouri USA
  • Submitted:
    Tue, January 05, 2016
  • Updated:
    Tue, January 05, 2016

I purchased a new LG refrigerator refrigerator from a company in New York.  It was sent to my house, no damages on shipper container.  

I put in my house, and from day 1, the ice maker never has worked.  

Lg electronics was called and on 5 different services calls, by 2 different appliance repair companies who replaced everything new that had to do with the ice maker, including replacing the mother board to the refrigerator.  Over a period of 5 months from when the refrigerator was new, all these services calls failed to fix the refrigerator ice maker.  

LG Electronics states they stand behind there products.  I do not believe this statement.  I believe that they will do nothing, I'm just one customer and they are a big company.  

LG Electronics will never get my business again.  This experience with the company has taught me that LG Electronics does not stand behind there products and just keeps doing the same thinks over and over again and expecting a different result.

 

 

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