Complaint Review: LG LG ELECTRONICS

Buyer beware if you work on your own appliances!!

I purchased the LG set, washer and dryer from BestBuy around 1 year ago. Then the dryer stoped heating. I then call the service # and requested phone support.

I was told only a service tech. could work on the machine and I could not buy ANY parts to repair the machines myself.

I must call a service Tech. to do all repairs on the LG machines. LG phone support then gave me a local # to call and the man came out and said he had only worked on 2 other LG machines. HE worked on it for 2 hours and said it was fixed $98 then he left and he came back the next day because it still didnt heat.

All I wanted was a print with part # like my 12 year old sears machines had... and it was still running when I got the LG...

Stanley
MACOMB, Michigan
U.S.A.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.