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  • Report:  #1477020

Complaint Review: LG

LG Won't stand by repair on a new LG G7 thin q cell phone Huntsville Alabama

  • Reported By:
    Brian — Beaverton Oregon United States
  • Submitted:
    Sat, April 13, 2019
  • Updated:
    Sat, April 13, 2019

Do NOT buy any LG products. They wont stand behind any of their products! I bought a LG G7 Thin Q cell phone $799 a few months ago, the phone started giving me an error messade of the USB charge port wont charge (it will only quick charge on a base, will not charge USB. It is really annoying that the error message keeps coming on all day with a notification. if you turn off the notification sound, it just vibrates (even if you power down, it still vibrates loud all night)

I called LG and was told to send in the phone and they will fix it, but it will take 2 weeks? How will anyone make it without a phone for 2 weeks? They told me company policy is no loner phones. I need a phone for my business! I went to sprint and was told they do not have parts for LG, only samsung and apple. Sprint said they do loaners for samsung and apple but not LG.

I will never buy another LG product! All the billions LG have and they do not give loaner phones until your phone gets fixed? They make the phones. No loaners. Cheap company with greedy executives who are only worried about their bonuses! Don't buy LG anything.

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