LHR I SPOKE WITH A MRS. STINBURG AND SHE WAS VERY RUDE AND THEN WHEN I WENT TO COMPLAIN SHE HAD HER ASSOCIATES THAT SHE WORKS WITH PLAY ON THE PHONE AND WOULD NOT GIVE THERE SUPERVISORS NAME OR INFORMATION. NOW I WANT TO SPEAK WITH THE OWNER OF THE COMPANY BECAUSE I WAS TREATED SO BADLY. HAMBURG New York
I was calling this company to get make sure that this was my account. I was transfered to the legal department with LHR and I spoke with Mrs. Steinburg she was very unperfessional and she hung the phone up on me. I called back to complain and she put another associate on and the she proceeded to play on the phone and pretend to be a manager that was going to fire Mrs. Steinburg. All that I wanted to do was to clear this debt and because this company has decided to employee people who have no pride or respect for the company that they work for I am now unable to clear this debt with them. I do plan on getting an attorney so I can get this matter clear with suncom myself. I also plain on going to the BBB and making a formal complaint against LHR. I also plain on contacting suncom and let them know what kid of people they are paying to collect there debts for them.
Fay
COLUMBIA, South Carolina
U.S.A.