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  • Report:  #1279856

Complaint Review: liberty automotive protection

liberty automotive protection my protective coverage on my vehicle was bumper to bumper,5 years ,100,000 miles, supposed to geta rental if needed.allenhurst New Jersey

  • Reported By:
    johnny — morganfield Kentucky USA
  • Submitted:
    Wed, January 13, 2016
  • Updated:
    Tue, December 12, 2017

 my blower went down,it cost me 368.00 to get it fixed. they paid 59.00. they wre trying to send a used one that would take a week to get here and i was going to have to pay the shipping 

i bought a protection plan warranety, that included 5 years, 100,000 miles. was supposed to be bumper to bumper.well my blower went down. iput my truck in the shop to get repaired.i am supposed to get a rental.didnt get a rental, they said you would be reimbursed afterwards.the total of the repairs cost 368.00. they paid 59.00 dollars ofit. i was only supposed to pay 100.00 deductable.they were trying to ship in a used part that i was going to have to pay the shipping on. it ch would have took a week

1 Updates & Rebuttals


Michael Shaftel

United States

Not our customer

#2REBUTTAL Owner of company

Tue, December 12, 2017

We apologies for any inconvenience this customer has experienced. However, we do not have Johnny from Morganfield, KY, on our record. In order to resolve this case, we would need more information from this person. It’s either a full name they used in a service agreement, phone number or service agreement number.  If you are not satisfied  with our response or need any further information, please reach out directly to mshaftel@ncwcinc.com

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