Complaint Review: Liberty Mutual Insurance Co.

I received an advertisement in the mail that they could save me money on my auto insurance so I called them to get a quote. They quoted me all kinds of discounts for early bird shopping  which would save me money so I took their offer.

I received my policy in the mail and it excluded and declined many of the coverage of what I had on my present insurance policy such as collision, transportation expenses, towing and labor. They took my credit card information over the phone and billed me for 6 months.

I called them and asked about the coverage I was seeking and they could add it to my policy at an additional cost. This amount would execeed my present policy by about $250 so I called and cancelled their policy and stayed with my present company. The deductible was much higher than I have now too.

The letter I received was a "come on" and very deceptive because they said I saved money but after getting my money and the policy, it would actually cost me a lot more money,