Complaint Review: Liberty Mutual Insurance Company/Matthew Parker Adjuster

March 16, 2001 I had a total lost fire in my home. Liberty Mutual Insurance Company sent adjuster Matthew Parker from North Carolina. We had to move to another home. The first months rent for the rental furniture had to be paid by me because the adjuster did not feel like writing a check. He also expected us to pay the second months bill.

The adjuster said the total back of our house was a lost. But once he found out we had fine arts items in the Mater Bedroom which was located in the back of the house. They put us under investigation and came out to our house and tried to get me to say our house was not a total lost.

They yelled and screamed at me, and try to accuse my family of setting the fire.

bridget
columbia, South Carolina