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  • Report:  #717780

Complaint Review: Liberty Tax

Liberty Tax on Pico Blvd Santa monica RIP Off overcharge for taxes santa monica , California

  • Reported By:
    cgibbens — venice California United States of America
  • Submitted:
    Fri, April 15, 2011
  • Updated:
    Sat, April 16, 2011
  • Liberty Tax
    817 Pico Blvd santa monicca
    santa monica, California
    United States of America
  • Phone:
    3105816600
  • Category:

I went there yesterday and was charged $600 to sit there for 3 hours why they tried to figure out how to do my taxes. I felt that they really did not know how to do my taxes as stock options were involved. I paid half of this last year at H&R block who did my taxes with stock options. I was told that the extra form caused my taxe return cost to be so high. They did not give me a copy of my contract that I signed and the initial price that I saw was no where near what the bill came to be. I could not see the guys screen, but it felt like he was just coming up with some price.

1 Updates & Rebuttals


jameson34

springfield,
Illinois,
United States of America

They tried me also in similiar fashion

#2Consumer Comment

Sat, April 16, 2011

I had the most simple return, two W-2's.  No deductions, no options, just a half an hour of their time.  $275 is what they came at me with.  I politely but oh so firmly said that was ridiculously high  for what was done.
Being well dressed and having had an articulate conversation with the preparer over the course of my return being worked on, the preparer rightfully assumed I was not going to take this lying down.  He promptly got on the phone and asked me what I thought a fair price was.
I
 have seen my fair share of Pawn Star episodes and came back at him with a counter of $150, almost half the bill.  The person on the line OK'ed it.

The point of this is Liberty Tax is not at fault, as is the system we reside in.  Caveat Emptor rules the land and take this as a lesson for next year.  Almost ALL privately-provided services that we pay for are subject to barter and haggling in order to secure our business.  I look at it like this, Happy Hunting!

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