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Life Fit Labs - Dr. David Williams is a major scam. I placed an order for $4.95 and they charged my account for $69.98! Garner North Carolina
I ordered ProBiotic Complete for $4.95. Knowing I had a small window to cancel, I alerted the company via email when I had not received the package. On the day it did arrive I read the information enclosed and immediately called to cancel in order to meet their terms. I was given a cancelation number and told I would have no future shipments or billings. Was I surprised when I recieved an unauthorized charge of $69.98 on my credit card. After calling customer service several times, I was told they have no record of my original phone call or cancelation number. When I inquired as to the name of the owner, CEO or president of the company I was told they did not know. I then asked the representative who signed the pay checks and was told they could not divluge that information. Finally, they did give me the contact name of Dr. David Williams at the NC address listed above. It is obvious they have no intention of crediting me back, I just want to alert others so they don't fall for the same scam I did.
Denney
Greenwich, New York
U.S.A.
2 Updates & Rebuttals
Jake jj
Raleigh,North Carolina,
This is not same Dr David William
#3Consumer Comment
Sat, December 28, 2013
The address listed for the above Dr David Williams is local UPS store and that is maybe a mailbox location. This guy is NOT the same Dr David Williams that produces the Alternative and other newsletters.
In the case of this report about getting overcharged for product if you have not gotten responce or satisfaciton with in 60 days, and some will try to drag it out, contact your credit card company to file a dispute BEFORE 60 days from statement date of the charge. NEVER sepend a lot of time of effort with type of scam.. let the credit card company do the work and they will.
DR David Williams of Alternatives is not associated with this scum bag out of garner NC.
Papa G.
Roanoke,Virginia,
United States of America
life fit labs - Dr. David Williams
#3Consumer Comment
Tue, February 09, 2010