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  • Report:  #1476695

Complaint Review: life line

life line community healthcare llc life line screening Tricked into purchasing additional services austin tx

  • Reported By:
    lloyd clements — boca raton FL United States
  • Submitted:
    Sun, April 07, 2019
  • Updated:
    Mon, April 08, 2019
  • life line
    901 s mopac expressway bldg 2 suite 130
    austin, tx
    United States
  • Phone:
    866-672-8146
  • Category:

My wife and I went into recieve the basic screenings that they advertised. We were very specific in stating that we did not want any tests other than what we originally paid for. We were given a stack of forms and papers to fill out and sign. Unbeknownest to us they had included a form for an "Advanced Care Plan" and an "Annual Wellness Visit PPP PPS Initial" We mistakenly signed these along with all the other papers they had us sign. 

I recieved a bill from Life Line for $91.70, the amount that my insurance didn't cover. When I called to question this charge, I got no satisfaction and told them I wanted to speak with a supervisor. I eventually talked to a supervisor who basically called me a liar and said that I signed the paper and I owed the money.

We took the test results to our doctor at our annual check up. Our doctor told us that we just wasted our money that these were tests that he did at our check ups and they are covered by our Medicare insurance.

I am in the process of fililng a fraud claim with Medicare. I'm sure that I will not be the first.

1 Updates & Rebuttals


The Dog

United States

The Dumbing Down Of America!

#2Consumer Comment

Mon, April 08, 2019

 YOU didn't bother to READ what YOU signed. Anytime somebody presents you with papers to sign, COMMON SENSE is to READ what YOU are agreeing to! I mean, how obvious is THAT!!! You can blame them all you wish but the bottom line is YOU not doing what common sense dictates. Don't bother mentioning it, I don't work for them.

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