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  • Report:  #1175909

Complaint Review: Lifecell skincare

Lifecell skincare Southbeach Skin care free trial is not what they say. put hold on credit card immediatly for $189.00 plus shipping/hndlg Hollywood. Internet

  • Reported By:
    Monica — Port Angeles Washington
  • Submitted:
    Wed, September 10, 2014
  • Updated:
    Wed, September 10, 2014

I ordered their anti aging cream this morning on a 30 day free trial. Only charge was supposed to be for shipping and handling. Web page said no charge to credit card until 30 day trial was up. 

I live chatted with an individual from the company and explained that even if I liked their product I would have to return product before 30 day trial was up as I cannot afford $189 for skin cream at this time. I was told not to worry that they would not charge me until 30 days from now and that when I go to return product they would offer me a better deal.

Just a couple of hours after ordering I went in my bank for a totally different transaction and found that they already had a hold on the funds on my credit card. I went home and called the company to stop shipment and take charges off my credit card. They have a message and the first thing on it is not to be alarmed about credit card charges showing up, they will be dropped in 3 days and that they do this to prevent fraud. I believe they are the ones committing fraud. It is right there in writing that you will not be charged and that is the first thing they do. BEWARE

I am waiting for verification that charges have been reversed.

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