Complaint Review: Lifekey Inc - Enzyte

Same story as the other reports about Lifekey.. They automatically rebill and reship their product, Enzyte, even after I cancelled my account. Their customer care number is very understaffed and I simply cannot reach a human to speak with.

I should not have to wait more than 10 or 15 minutes to speak with someone, but I waited over an hour during business hours and still no answer. Basically, I cancelled my account so that I wouldn't be rebilled, and yet I was rebilled. Their cancellation form 96shoes.com (What the heck is 96shoes.com anyway? Why can't I cancell at enzyte.com, where my account is? )

This cancellation "form" looks highly suspect, completely lacking any phone numbers, emails, company specific information, no logos, etc. it also doesn't give you any confirmation number or reference number.

Its a scam people. Simply a scam. I cancelled my account on the same day I signed up and their cancell form returned a message that would not be rebilled. I was. So were hundreds of other victims. BEWARE!!

Dan
San Diego, California
U.S.A.