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  • Report:  #1289439

Complaint Review: Lifelock

Lifelock Lifelock protects? No, it perpetrates and misrepresents services Internet

  • Reported By:
    Pete — Canton Georgia USA
  • Submitted:
    Tue, February 23, 2016
  • Updated:
    Wed, July 20, 2016

Ironically to me, instead of protecting our identity, most often in cases of transactions and access of credit reports, I contend that Lifelock is so negligent that it may very well perpetuate criminal activity.  As a Lifelock user since 2009, if I were a criminal, I would steal the credit card numbers of known Lifelock members.

Read on as to why not to buy Lifelock service -- or not enroll at all.  I bet there are millions who share my sentiments.

After getting the service, I received a validation call to a transaction I made at an AT&T store.  Cool, glad I got this!

Since 2008, I have sold and bought two new cars, a house, open many new cc accounts, had my card number stolen where multiple fraudulent purchases were made...the list goes on.

After getting routine email from Lifelock that "we protected you this month, there was no fraudulent, or credit, activity.  As I explained above, Lifelock services and value to me would be akin to everyone in my family dying, there being no record with my life insurance provider, and their denial of life insurance I've paid for years.

Yup, I've paid for Lifelock with annual renewal since 2009, and just considered it a necessary evil.

Finally, I logged on the website today.  There was very current information.  Since 2009, they report no instances except that I moved to a new location (a second move).  It was correct so they can bill of course, but the address on account was my 2009 address.  I looked to my billing section and it showed that my service was in effect until 2019.

This a lot longer than I wanted it to be so more people might read.  Write of your own disgust, terminate the service and get it from your bank.  By the way, when my card was stolen and four purchases were made, I reported them to Wells Fargo, who "ate" the cost three days later -- and I don't even have ID protection service from them.

These experiences make we want to vomit on the shoes of the founder who posted his SS# number on a truck, drove around town to prove his security and his number was used to create fraud against him.

 

 

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