Complaint Review: Lifemates Canada

I joined in Novemeber. They sort of pressured me to sign when i went to the interview. I thought it was for more info. I agreed though because I was convininced it was a good choice.

The matches were by far the worst kind of people to match me with. There was no, absolutely no, connection or anything that would indicate we would be a match. Some did not even meet with me.

I asked to cancel my account through email, and they ignored it. I emailed a month and a half later (i had forgotten about it) because i saw them still taking money out of my account. 

They finally acknowledged me, I called and explained I wanted to end services and stop payments.

I knew it would be a cold day in h*** before they gave me a partial refund back. I also wanted to stop any future payments from this point on. 

They refused. and Hung up on me.

Poor customer service. I had to close my bank account, as it was the only way to stop them from taking more money out. They had zero of my interests to heart. And rather just take what they could to continue.

I paid for a photo service as well, I never got that. I was given matches:

I am a health eater, and they set me up with someone who loves candy, baking sugar. We knew we were not a match.

Set me up with 2 people who flaked out on me, one had said she was canceling her account as a reason why not wanting to meet after all.

One had zero social skills. Could not answer any questions about anything and I had to make an excuse to leave.

I could go on about horrible matchmaking. It is like they didn't even try.

I would love a partial refund, but it won't happen. at least they won't get any other money from me.

It is frustrating that this is just how they treat people. For a company who are suppose to connect people, they really suck at keeping them.

If I knew i would be paying 4000 dollars to be treated like crap I think I should have at least got something out of it. Nothing, Nada.