Complaint Review: Lifesafer Richmond VA

 This is the second time this month that I have had to pay $52.65 to have my auto reset from lock out mode due to false positives from the interlock in my car and today when I had it reset, I didn't even make it a full block from the service location before it gave me another false positive so I drove right back to Lifesafer on Oak Lake Blvd to have them reset it again. My original appointment time was at 3:30 and it is now 6:02 pm. The initial unit worked fine but when they installed a new unit with a camera in the car, I have had to come to Lifesafer once and sometimes twice a week on my dime and my time. I realize this is a result of my own actions but I don't feel that I should have to pay over $100 a month and then be charged $53.65 twice a month as well. I'm a realtor but cannot work under these circumstances. I am done at this point and once the system is reset am parking the vehicle until a resolution is set forth or the unit comes off the car.