Complaint Review: Lifetime Smiles

Came here with a livingsocial deal to get my teeth cleaned.  Not a bad job.  Afterwards, the dentist proceeded to tell me about $1200 of work I "needed" to get done.  They quickly referred me to their booking office where I was pressured into making an appointment that very day! Telling them that I needed to contact my insurance, I got them to agree to an appointment the next week.

I am a law student and extremely busy.  I called them 24 hours in advance (24 hours exactly, in fact) to reschedule for after my exams (the first time rescheduling, btw), I was told then that their cancellation policy is 48 hours and that I would be charged FOUR HUNDRED DOLLARS because there was "nothing they could do about it."  WOW.  They then told me that if I did not pay them, they would refer me to a collection agency and affect my credit score.  They should have hired a hitman and broken my legs too, because that is how crippling losing 400 dollars is to a poor student. Way to go Lifetime Smiles, you've lost a customer, warranted a bad review, and ripped off a poor graduate student - the most short-term, narrow sighted business policy I have ever seen.