Lightspeed Research, Lightspeed Panel Lightspeed Panel Bait and switch, completed long surveys and never rewarded points. Basking Ridge New Jersey
I took and completed the Product Survey (Part 1) #17304 for 500 points which took over an hour to complete, and then was redirected to (Part 2) which also took well over an hour and promised 2000 points. It has been over two weeks now and I have not seen any points from these long surveys. I sent three support messages and I have gotten no response. Nearly 3 hours of my time and 2500 points is too much for me to simply ignore and let go to waste. I took the time and effort to honestly and thoroughly answer the badly formed and highly repetitive questions in these surveys, and if they cannot deliver on their promises then they should not be offering these high point surveys that do not deliver. I have taken many surveys from lightspeed panel and never had any problems until now, and I am deeply insulted that I take the valuable time out of my day to make them money only to have my emails entirely ignored.
Elroy
Lynnwood, Washington
U.S.A.
1 Updates & Rebuttals
Elamont
Lynnwood,Washington,
U.S.A.
Lightspeed Panel, Basking Ridge New Jersey, Issue resolved.
#2Author of original report
Thu, October 30, 2008
Better late than never, I was finally credited for the points I earned. It would be nice if they had a real support that actually responded to people though. Also if it was not for the dozens of complaints on surveypolice, BBB, and ripoffreport I don't think anything would have ever got done.
Product Survey (Part 2) #17310 2000 2008-10-29 11:31:21.0
Product Survey (Part 1) #17304 500 2008-10-29 10:46:06.0