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  • Report:  #1249986

Complaint Review: Lilnudists Cattery

Lilnudists Cattery April ArguinKristin Herstine Jayme Desunes Lilnudists cattering selling sick cats, voiding contracts and blaming buyers. SCAM by April Arguin, Kristin Herstine, Jayme Desunes Jacksonville, FL Nationwide

  • Reported By:
    Scammed by Lilnudists — Norfolk Virginia USA
  • Submitted:
    Fri, August 21, 2015
  • Updated:
    Fri, September 04, 2015

 

I am the owner of the sick cat that was sent to us by Lilnudists cattery / April Arguin / Kristin Herstine. When the cat was sent to me, she was small, however she was a baby and was told she came with a clean bill of health from their vet. When she arrived, she would not eat the Raw food that April told me she was being fed the whole time, this cat would not touch it and would only eat canned food.  She would eat 2 large cans of food a day.  As time progressed, the cat started becoming lethergic and losing weight very quickly (we had her just over a month).  I notified April as soon as I noticed something was wrong and took her to the veterinary hospital here in Virginia Beach, VA.  The Vet at the ER who also used to own a Sphynx, came in and evaluated her.  After looking at her, she removed a vial of yellow fluid from her's abdomen.  The Vet said that this was THE telling sign that the cat had what is known as WET FIP, which is almost always fatal in cats and comes from households/catteries with more than 5 cats and is a mutation of the corona virus that many cats carry (I do not have any other pets).  The vet wanted to send out the test.  I immediately called April and informed her of the situation.  April demanded that I do not send out the test, because the vet didn't known anything and wanted to speak to the vet directly.  April told the vet that her cattery had an outbreak of Garadia not long ago and wanted the vet to giver her medicine for worms, and antibiotics.  The vet did not think this was the case, however after April argued with the vet, the vet gave her what she wanted.  The vet was only going to give the cat prednisone to make her more comfortable.  April then demanded that I return the cat to them to be nursed back to health. I took time off work the next day to drive the cat to their breeder in Northern Virginia.  After driving 5 hours to meet up with the other breeder Jayme DesDunes, the cat was rudely SNATCHED out of my hands as we were saying goodbye to her and Jayme sped off quickly. 

I returned home later that night, and received a text message at 4:00 am saying the cat had died, only hours after she was given the medicine by them that the vet didn't want her to take. I was told that she would then be sent out for Necropsy by their vet (which Kristin works for).  A few days later the necropsy came back, saying that nothing was found. I only received a cut off screen shot (page 3 of 3) as proof, I also wanted a second opinion but they said that the corpse was no longer available.  April then started texting me accusing me of neglecting her and that the reason she died was my fault. My cat was spoiled rotten and treated like a queen. When I received this text, I immediately went back to the Vet Hospital to speak with the doctor again.  The doctor read the text and said that she sticks by her diagnosis of FIP and was appalled that these accusations were being made.  The doctor told me that if they believed the cat was neglected that she would not have been returned to me.  April then went on to say that the contract was void and that I would not be getting a replacement cat, or my money back and that lilnudists would no longer do business with me.

 I did not receive any paperwork on the cat until 2 weeks after we got her.  None of the health guarantee information was included, when I did contact April about the health insurance, she sent me a code that was expired with no explanation as to why.

A few weeks later, I received a facebook message from another member who also had the same issue happen with her cat that she received from April.  It turns out that one of her cats was my kitten's sister.  She ended up ok, but the other cat that she received from them started getting the same symptoms that my cat did and the cat ended up dying the exact same way. April then saying that the cat was neglected.  This is a horrible scam this breeder is running, the customer service is poor and they are stealing peoples money by refusing to honor their contracts and selling sick cats.  Do not believe anything that was written in April's posts.

What I have written is factual, and I stand by it.  STAY AWAY if you the life of your pets.  I hope that nobody else has to experience the heartache that we have gone through.

5 Updates & Rebuttals


Tara

Stockton,
California,
USA

Whatttt???

#6Consumer Comment

Fri, September 04, 2015

i have purchased 3 cats from Lilnudist. Nothing but joy!  They are extremely caring and wonderful.  I have to wonder why this owner did not seek care sooner??? Is it really owner neglect??


Carol L

Perris,
California,
USA

LilNudists

#6General Comment

Fri, September 04, 2015

 LilNudists is an awesome group of dedicated cat breeders. I have had the pleasure of dealing with these breeders. I have 2 beautiful kittens that are happy and HEALTHY from them and would only recommend this cattery for future sphynx and bambino owners.


Caseyjojo54

Panama City,
Florida,
USA

Lilnudist Cattery is the Best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

#6Consumer Comment

Fri, September 04, 2015

I have purches 5 kittens from Lilnudist Cattery they are the best breeders ever!   These are not normal cats and you can feed them some shity low end brand like friskies.  It must be grain free but preferred raw!  The owner is to blame for neglect not the breeders.  Shame shame shame on you for slowly killing one of their beautiful babies!


LilNudists

Jacksonville ,
Florida,
USA

Kitten completely emaciated before Patrick ever took her to the vet

#6REBUTTAL Owner of company

Fri, September 04, 2015

Iona left my house on the 16th of June happy and healthy. She was seen by the vet on the 8th of June to receive a valid veterinarary health certificate to prove this.  She was flown to Norfolk, VA with a flight attendant I know, in cabin with her. We contacted Patrick, (the new owner) a day or so after her arrival, and he said she did not want to eat. We informed him that this can be normal from the transition to the new home. Patrick did not take her to the vet at this time to make sure there was nothing else going on. We made sure he was feeding the same food I had had her on here. He advised us that he did and keep us informed. Not hearing from him, we contacted him 2-3 days later, he proceeded to report that everything was fine, she was eating, playing, and being a kitten. Throughout the next few weeks, we checked in on Iona periodically, and he still proceeded to tell us that everything was great. 

We then, received a text from Patrick, Thursday July 23rd, asking if it was normal that she was lethargic, not wanting to play, and just wanting to sleep and use the litter box. We said absolutely not. We asked for a recent picture of her and he sent a pic of her completely emaciated. (pictures attached). We told him she needed to be seen by a vet immediately! He then took her to an ER vet. The clinic is called Blue Pearl Veterinary Specialist and 24 hour Emergency. (Report to follow). After talking more to Patrick, we found out he had changed her food from the start from a high quality raw food diet to the extremely low quality Whiskas and Friskies. In the initial discussion of her diet, we went over the type of food she was on and other high quality alternatives if he was not wanting to feed raw. He was informed these cats have to be on a high quality food and do not do well on anything else. 
 
Patrick claimed that the lethargy hadn't started until two days before and he also saw diarrhea at that time also. The pics I greatly feel and believe tell a completely different story. After seeing the pic he sent, I scrambled around to find arrangements to get her back into our hands. My business partner that lives near him, obtained her and that was when the severity of her situation hit us. She was completely skin and bones and almost non-responsive to anything. We knew it was not looking good for her.  Once my partner arrived home, she snapped pics of her to document her condition. It was the only point the poor kitten kept her head up. We did offer her some food and she scarfed down what was presented to her. However, it went right through her and  almost as fast as it went in, it came right out. She didn't even have the strength to make it to the litter box and urinated and defecated right where she was laying. She continued to decline rapidly and at 1am Friday night/Saturday morning, she passed away.

The ER vet initially said it looked like FIP but the necropsy results prove other wise. The ER visit was THEE ONLY time she was every seen by a vet in his hands. This beyond a shadow of a doubt proves that this is a case of sheer veterinary medical neglect and complete ignorance.
 
WARNING: The attached photos are extremely graffic and are not suitable for all audiences.


April Arguin LiLNudists Cattery

Jacksonville,
Florida,
United States of America

This was a case of animal neglect

#6REBUTTAL Individual responds

Thu, September 03, 2015

The death of Mira has sadly been determined to be a case of neglect.  The owner Patrick was delivered a beautiful healthy kitten who came fully vetted, spayed, neutered, microchipped, all vaccines, FIV/Felv negative, with a written contract and valid health guarantee.  We contacted the new owner soon after her arrival and was told she was not eating very well.  We gave advice on how to prepare the food differently to begin to get her eating better.  We contacted again about one week later and were told that she was doing great and was eating well.  We were not contacted again until about 3 weeks later when Patrick asked if it was normal for the kitten to be lethargic and not playful.  He was asked to send us photos of her to assess her condition and we were shocked upon what we saw.  Mira who was the image of health when she left our home was now an emaciated skeleton.  We advised he immediately bring her to the emergency clinic that something very awful was wrong.

Once at the veterinary office he messaged saying the vet thought her condition to be caused by the viral infection FIP.  I asked to speak with the vet as to try to convince her to at least try a bacterial/parasitic treatment as we had cases in the past when a kitten was assumed to have FIP and given a death sentence, for it to turn out to be a treatable GI infection.  The vet did speak with me and prescribed the medications to the owner.  I did advice the owner that it was not necessary to send the liquid extracted off for texting as there is no test to prove FIP definitively it would still only be based on assumptions and either way there is no cure if it were FIP. 

We then offered to repossess Mira in hopes of nurturing her back to health, to which the owner agreed.  Nothing was promised in the form of a refund or a replacement kitten, just the offer to do everything we could to keep her alive.  My partner Jayme who lives near to the owner in Virginia offered to drive 2 hours that very next day to meet with Patrick to pick up the poor sick kitty.  We also called and got the medications put on stat order and Jayme picked them up and paid for them at her own pharmacy.  Jayme and her daughter were appalled at the condition of the kitten and took video and photographic documentation.  Despite her best efforts, Mira passed away shortly there-after. 

We then paid for a necropsy to be performed on Mira even though the contract clearly states this cost is associated to the owner.  We felt very certain that neglect was to blame for her condition and her passing but wanted to know of any other possible causes.  The results of the necropsy came back inconclusive; there was no identified cause of her death.  After thoroughly reviewing all of the circumstance and her condition before the owner ever brought her in for medical examination it was determined by ourselves, as well as our personal veterinarians that this kitten was neglected.  Her condition likely began by a simple case of GI imbalance and upset from the stress of traveling to a new home which is very common in kittens.  However the new owner only aggravated this by removing the kitten off the high quality diet she had been eating and feeding a very low quality canned diet of Friska’s as was reported by the emergency vet.   GI upset of course can be easily corrected and treated,  however the lack of care and medical treatment for her caused her condition to deteriorate too far gone. 

The bottom line here is, we have a signed contract do not form the owner in which it does not state that will re-imburse money, nor replace a kitten unless they die of a congenital defect or the condition HCM; which this was proven to be neither.  Even if this kitten were to have passed away form FIP another condition not specifically guaranteed in our contract, we would have gone above and beyond and offered a replacement kitten if proper care and medical treatment had been given to this kitten.  The condition of poor Mira before she was ever brought in for medical treatment is appalling and despite our 10 years breeding we have never once seen a kitten this emaciated and in poor condition.  The fact that this owner wants a refund or replacement is ludicrous, we had full evidence and full right to in fact charge him with animal neglect, but choose not to as to alleviate stress.  

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