Complaint Review: Liner World

We purchased a liner from Liner World and had it installed by a professional pool company. The liner broke along the seam when the pool was filled with water and consequently it began leaking.

When we contacted the company, Carmen stated that it was a manufacturer's defect after viewing the picture of the hole. She offered to send out a new liner, as that is what their warranty covers. 

I now must pay $350 to have the new liner installed and I wasted 23,000 gallons of water that cost me $147. Because of their faulty product, I am out nearly $500. This is unacceptable considering that this entire situation is due to their faulty product and not any fault of my own, besides choosing a company that does not stand behind their products.

DO NOT BUY FROM THIS COMPANY!!! (Unless you have an extra $500 you would like to throw away!)