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  • Report:  #1439808

Complaint Review: Link-U Systems - Wesley Rocha

Link-U Systems - Wesley Rocha Why I Regret Doing Business With Them - Corona California

  • Reported By:
    Brodie — United States
  • Submitted:
    Mon, April 23, 2018
  • Updated:
    Tue, October 13, 2020

This is just my opinion, but I've done business with Wesley Rocha and LinkU Systems. I can't trust him or his company. We even had everything in writing upfront to avoid any confusion between our two companies. That didn't matter to Wesley Rocha because a year later he forgot about the terms of our agreement. Unfortunately it was too late and his fault, but he wanted me to pay for it anyway and give him $2,000! I politely declined and even offered to come up with a compromise. His response to my offer to compromise? In the second email he sent me about this matter he threatened me with his attorney... the second email! He was so quick to be adversarial and threatening that at that point, I reminded him of the terms of our agreement and withdrew myself from the conversation. From there, a dispute with American Express about the $2,000 arose. I was fine with just leaving it up to Amex to decide the outcome of our dispute. Fortunately, Amex sided with me. So Wesley Rocha and LinkU Systems filed a counter-dispute and again, Amex sided with me. I'm assuming this made him angry, so he went to the internet and slammed me and my company's online image. Not once, but multiple times. I understand why Wesley Rocha would be upset, but vindictive revenge and public disparagement full of half-truths? Sure, I can understand one negative review from him, but half a dozen seems like an over-emotional reaction that we didn't deserve. We abided by our agreement, and even American Express agreed with us... twice.

1 Updates & Rebuttals


Wesley

Corona,
California,
United States

Misleading Claims from Brodie from RevenueJump

#2REBUTTAL Individual responds

Tue, October 13, 2020

This has nothing to do with my company. I attempted to cancel the RevenueJump service with Brodie about 2 days or so after they re-billed me and they said I needed to cancel 2 days prior to that date and they already billed me $1999 automatically and RENEWED my annual *contract*, based on an evergreen clause in their "General Use/Subscription Agreement". So basically, they would not cancel or refund me and I'd have to wait until next year, even though I hadn't used the software for months prior. I think this is just bad business practice!

I had problem paying for the year I committed to and the month I was 2 days into, but an a while other year!!? They NEVER told me at any point that this annual subscription would renew the CONTRACT automatically. I never received a reminder, nor invoice, (although they claim to have sent one). They said I should have more closely read their General Use Agreement, where I would have found a link to their Subscriber Agreement, which basically includes an evergreen clause which bounds me to a contract with them... and since I accepted their annual offer because of the discount, what I didn't realize I was accepting was an auto-renewing annual contract.

I guess the joke was on me for accepting that offer... because now I'm out $1999. Anyway I'm not sure why he's complaining about me when I'm the one who lost the $2K.

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