Complaint Review: Lipozene

The Lipozene advertizement on tv sounded quite appealing, so I placed an order.  First of all, it took me what seemed like 30 minutes to get the automated thing to understand that I'm saying NO to auto-shipment.

This has to be the worst, most annoying automated system I've ever had the displeasure of calling!!! OMG it offered me NUMEROUS items in which I had no interest.  I was beyond frustrated by the time I was finished.

I finally got it to accept my refusal of auto-shipment, or so I thought.  LESS THAN 2 weeks after I received the order, my bank alerted me via email that a charge had been applied to my account by Lipozene.  Needless to say, I was livid.  I called Lipozene and explained to the man who answered the phone, that I refused auto-delivery.  He went on to tell me that I signed up for auto-delivery and the letter they sent with the package confirmed it, but he would cancel the auto-delivery for me. 

I  suppose it doesn't matter if you refuse auto-shipment when you call in.  As long as they send the "letter" in the package, everything is dandy. These people are CRIMINALS on the highest level.  I deeply regret not having done my research BEFORE I picked up the phone that day.

I asked to speak to a manager.  I was put on hold for a while, then told that there was none available, but someone would call me back.  I'm not holding my breath.  I let the man know in no uncertain terms that this is a fraud, that people are onto them, and to not be surprised if the FBI comes knocking on their door.  I have informed my bank of this fraudulent charge on my account. 

DO NOT FALL VICTIM TO LIPOZENE!!