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  • Report:  #1337530

Complaint Review: Little Heavenlies

Little Heavenlies Matt Hollingshead, Jen Hollingshead Freeze-dried ice cream treats American Fork, Utah Internet

  • Reported By:
    mademesick — Alabama USA
  • Submitted:
    Thu, November 10, 2016
  • Updated:
    Thu, November 10, 2016

I saw Little Heavenelis on Etsy. The freeze-dried ice cream treats were pretty colors, looked tastey and were fun and different. So I ordered a large bin of all different flavors for $29 plus shipping. I contacted them via email becaused I needed a guarantee they would arrive in time for my daughter's birthday. They promised me that they would arrived a few days prior to. So I made the order. They did not arrive on the promised day. We were very disappointed. I had to hustle and make other arrangements for her party. They didin't arrive the next day, nor the next. One week later we received the product. The packaging had fallen apart. The ice cream crumbled in the plastic wrap. And we tasted some pieces, it was not flavorful at all. Very dry, and we couldn't finish the product. I contacted the owner, Matt Hollingshead, via email to ask for a refund. He did not respond. I contacted them thru another way, he didn't respond.  Not impressed.

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