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  • Report:  #870280

Complaint Review: Little's Landscape and Design Licensed bonded & Insured

Little's Landscape and Design Licensed, bonded & Insured Devin little of Little's Landscape and Design formerly of Chino valley Heating and Cooling Devin Little does bad work, leaves jobs unfinished, and bullies homeowners/customers Chino Valley, Arizona

  • Reported By:
    AntiDevinite — chino valley, Arizona United States of America
  • Submitted:
    Wed, April 18, 2012
  • Updated:
    Fri, July 18, 2014
  • Little's Landscape and Design Licensed, bonded & Insured
    1650 east center street, chino valley, Az 86323
    Chino Valley, Arizona
    United States of America
  • Phone:
    (928) 308-7670
  • Category:

 My family resently had the misfortune to do bussiness with, Devin Little of Little's landscape and design, of chino valley az. My mother and I both being disabled and having resently lost my father her husband to suicide. my father was a desent hard working, honset contractor for over thirty years. Mr little is not like my father. my father while not perfect being human, still strove for the best in his conduct and his services to his customers. mr. little does not, he seems to go on the feeling of what can you prove, and what can you make stick. if you can not meet these requirments you are out of luck with devin little.

The following is an short account of my family's interaction with Mr. Little (devin) and his employees and following a few of my feelings and etc about what happened. I think of my self as a reasonable, balanced person for the best part. I have those things like everyone one, on which i could improve. On my word of honor the followings to the best of my ablity is fully true. It does no good to lie and mindlessly trash someone, what one does and puts out, does and i have seen it come back at you. In Mr. Little case I hope so. One does not even have to have a religoius bent to one to know and believe this.

we hired mr. devin little to do some landscaping, lawn care, sprinklers, drip system, etc. we have had issues with persons not being licensed contractors with whom we have had issues. So we decided to do things right do some reserch, ask around and hired someone with a name, a company who was licensed bonded and insured, who would we hoped would care about his name and that of his company. In so being we might have more protection from various assorted b.s. which comes with hiring someone. always do your homework, or you may get schooled by someone, screwed and with devin little we did everything we thought correctly, but still we went through hell with devin. I guess no system is perfect, i am doing this report to hopefully save someone else from devin's lawlessness or someone of his like. It is too late for my mother and I, we are in the recovery stage now.

devin started out ok, he was impressive, i think my mother saw a bit of my father in devin, when he was a young contractor, like devin. oh boy as it went on, we found that he was nothing like my father, he is; I have found to be dishonset, a lair etc. In affect if you shake hands with devin little have an acounant handy to tally up your fingers. also when he speaks with you make sure you ask him to remove his sunglasses. I think he uses this as a way of looking imposing, or intimdating, or to help hide the fact that he may be letting  untruths. we started out liking devin little very much, he comes across as a hard working no bullshit tough guy. who believes in god, country, family, and a little bit of apple pie. A found myself along with my mother, thinking we were in good hands, gees you really want to like the guy.

my mother hired him at 15.00 dollars an hour. devin said a mostly get 30.00 dollars instead. my mother a former career woman, and a fool by no means, she has been around the block a few times, said no i can not afford that. Devin replyed well I usually bit projects out, otherwise. She said you will not be doing that here, it 15.00 or nothing. devin finally to our horror much later agreed, with a big all american smile, he's good i guess most crooks and cons are.

as i have said before he started out very good, we know of his father at chino valley heating and cooling. we both along with my father liked devin's father, but devin is nothing, i have found like his father. the work he did seemed to a first be very good, things were going good we thought, then devin said mam i need some help with this work load, it will get done much quicker if i have some help, saving you money in the end. my mother being at the time impressed went back and hired another of devin's workers to help him at 15.00 an hour so in the end he go his 30.00 n hour. It was mostly a worker named Marcus, he seem to be a fair and honset guy, i liked him very much. but what do i know i was fooled along with my mother about devin. To be fair I do not know what if anything marcus knows about devin's b.s. with homeowners/customers. I hope I am right about marcus, many times he seems to not like Devin, they seem to have a falling out every so often. if it was not marcus helping devin, it was a young man named mike, he seemed to just be a labor.

at one point i am not sure when totally, devin started not showing up for work and not returning phone calls or texts. when we would finally get ahold of him he would make promises of making it up to us, and doing better in the future. He did not keep his word, he only became more and more unrelyable and unstable. At one point he left us with no way to water my mothers two and half acres of trees, plants etc. this went on for a week, finally we got him to return our calls. he said i dont have time to mess with all of your demands calls and texting, just hang tight, it will be ok. devin sweet all-american demeener was changing to that a very hot tempered verbly aggressive young man. my father was i m sure turning over in his grave, at the treatment of my mother by devin. i like all good sons, am very protective of my mother, more than once i had to talk with devin, and line him out. he would change him tone when dealing with me. He must feel he can get away with this b.s. with a woman. i would say i need you to get going and finish thing up, devin, now, to fix this correct that. all the while i maintained a kind but direct demeer. in the end he would make promises that he never kept. In effect blowing me off totally. all the while devins attitude became worse, worse to the point where my mother didnot feel comfortable with dealing with devin. One day devin said we need to change the terms of the contract, you must allow me to bit out the remaining work, this is not good bussiness for me. my mother and i stated that was unethical to try and change term of a contract in mid-stream. Devin was not happy about this at all. we stated that we would hold him to the terms of the contract and to his given word.

also here i must say devin also kept saying that he needed more and more materials, soil, seed,  railroadties etc. the grass that he planted as of the writting, has yet to appear, he seeded it a lest three times. the extra materials the first couple of times my mother agreed to against her better judgement, just wanting to get things done, and done with mr. devin little altogether. very quickly the price of what devin said these various projects would cost jumped and jumped. we were becoming alarmed, devin at one point himself or one of his workers stepped on my mother's newly planted bushes, she bought from hsn. we are looking into if he was over charging us or over ordering to use material on another job, or for his personal use. mr. devin little maybe struggling to stay in bussiness, he seems to be puting out one fire after another with customer after customer, on his cell phone all the time. devin said that alot of his customers treat him as subhuman, i dont know the public can be very hard to deal with. maybe in devins case it is him alot of the time and not his customers. he did not seem to care, he was leaving trash, tools, holes and railties all over. I spoke with him as did my mother about keeping things in order, he said he would correct it, but he never did. when we start questioning this and that he was hard to get a hold of, or he was very unclear about this or that. We knew we were in trouble, then. devin kept coming up with this reason or that to dely finishing or fixing his work.

At the end devin showed up with yet another bunch of railroad ties, he called them. He was late agian by two hours, i think, saying he was having truck issues, and would be there soon. We thought this is bad, we need to finish this up, grin and bear it, make sure we kept our conduct in line, and just get him to finish, and fix the problems and get him the hell off the property. finally devin did show up with the rail ties and four other men in toe, and a hillbilly size attiude as well. I agreeded devin with a smile of good morning. hey devin when  your free a need to go over with you about somethings. Devin suddenly jump off the back of the truck with the ties. In the threatening tone he said that they(he) was finishied with this job and moving on. he said that he had his fill of us, calling him all the time, that he was (((REDACTED FOUL LANGUAGE)))

. I beleive that devin was trying to cause of physical conferetion with me, with the others threatening about me. iam disabled with M.S. iam still very strong and quick. but this is unthinkable we treated this man well all ways, paying him on time. and he pulls this, beware devin is very underhanded he is not what he seems. he was trying to set me up a believe. In the end we paied him in full of out standing balance we pay our debits. Then he was told to remove himself from the property. Later that day we filed a report of the event with the Yavapai sherriff's office. 

In closing devin did not complete even one project leaving them all in a state of disorder. The guy does bad work, he does not follow through with any thing i have seen. the man a think is emotional unable to run a bussiness and deal with customers in a correct manner. You never, and my father never picked a fight with a customer ever. if you want to stay in bussiness you have to have your head in the right place. Mr. little does not, have his head in the right place at all, he thinks he is a tough guy who deals out his brand of jusice, if you piss him off by demanding that he do the work as contracted.

  To the reader of this report, you have been warned, i would not wish this guy on my worse enemy. I dont have any that i am aware of, except for maybe Devin Little, after writting this report. i would never hire him again, stay away from this guy, i think he is a punk. He would I think be better suited to flipping burgers or making Tacos and taco bell.

Not a fan of Devin Little

p.s. i wish it did not turn out this way, my mother does to, but it is on devin, things went bad because of him. devin has to live with it.


4 Updates & Rebuttals


joe

PRESCOTT,
Arizona,

Outstanding & Professional Company

#5Consumer Comment

Fri, July 18, 2014

I recently had Littles Landscape complete and extensive project on my recently completed Custom Home in Prescott.  He was recommended by my builder, an extremely reputable and long time custom builder in the Prescott area.  The project included hardscape and softscape, along with extensive lighting and a water feature.  I do not give out unsolicitated recommendations generally, but wanted to share my outstanding experiences with Devin and his entire crew who worked on my project of approximately 30 days.

His pricing was certainly competive, but what impressed my wife and I most was the professionalism of Devin and his hard working crew, including Chaz, John, Robert and several other men.  It was evident to us that everyone wanted to do the best job possible and that their interest was to get everything right.  That they did as we are extremely pleased with the outcome.  I felt so strongly about their efforts that I recommend him to a neighbor who also engaged them after seeing the great work they were doing on my property.

We are planning a phase II either in the Fall or Spring and I have already asked Devin to come back and do additional work.

 


JTaylor

Eagle River,
Alaska,

Little's Landscape and Design Rebuttal of a very negative review Chino Valley Arizona

#5Consumer Comment

Wed, August 07, 2013

I recently read a rambling and unflatteriing review of one individual's experience with Devin Little of Little's Landscape and Design.   My experience with Devin Little and his crew has been vastly different from the negative review I read, to the degree that I find it difficult to believe he was talking about the same individuals I've had working for me.

I am a person who currently resides in a different state than the property that I hired Devin to improve.  I have been completely satisfied with the work that I contracted Little's Landscaping to do.  I arranged for Devin to repair and replace a poorly done drip system, remove some unwanted landscaping, and to place pavers and flagstone in several areas of my property.  I was present for some of this work, and away for part of it.  As a result I have observed Devin and his crew at work on parts of the project and was able to trust them to do quality work in my absence.  Devin and his crew has demonstrated to me that they are all hard working and conscientious young men.   I was extremely pleased with the work that I watched being done, as well as with the work that was done in my absence.

Being an absentee customer has been difficult as I am the kind of person who prefers to be present while work is being done.  But, my experience with Devin Little and his company has been nothing but positive.  I have found Devin to be fair in his prices, as well as prompt and timely in completing the work.  Additionally, My interactions with him have demonstrated that he is personally honest, trustworthy, ethical, hard working, and in general very pleasant person with whom to do business.

I fully intend to bring him back to do more work for me as the need arises, and I would offer a glowing recommendation to anyone who might ask me for a reference.

Jim, Eagle River, Alaska

 


Wayne

Prescott,
Arizona,
United States of America

Very Satisfied customer of Littles Landscape

#5Consumer Comment

Fri, June 01, 2012

We were appalled by the statements made by a customer against Littles Landscape!!! We wanted a duck pond in our yard and had a vision in our mind of what we wanted. Someone recomended Devin. We called, he came to our home and we told him what we wanted. After talking with Devin he recomended us to make some changes on the pond. We discussed what he suggested and decided to leave it in his hands because thats his job! We asked him the cost and how long it would take. When he told us the price it was a lot less then what we expected to spend. He came with his crew and completed the pond faster than we expected. He did not charge us the full amount expected because they worked very hard so they finished earily. We will recommend this business to everyone I know that needs help with their yard!!!

Thank you Devin and crew, you made us happy! Not to mention the ducks!!!


satisfied customer

Prescott,
Arizona,
United States of America

Satisfied customer of Little Landscaping and Design

#5Consumer Comment

Thu, May 10, 2012

 This article/website was brought to my attention by a neighbor who saw our landscaping and asked for the contractor's name.

My wife and I retired to Prescott in October 2011 from Houston and bought a new home in Yavaipi Hills. I asked our neighbors and our contractor for a referral for a landscaper, I was given several names and companies, including Little's Landscaping and Design. 

After consultations and bids from four contractors we decided upon Mr. Little as the best fit for what we wanted, even though he was not the "cheapest" (nor most expensive) - in my experience - you get what you pay for.  The project included 1/2 acre of dirt moving, rock work, pavers, drip system, plantings etc. Mr. Little and his crew were always very professional in their attitude and workmanship, this is our fifth house, and we have had landscaping done in all five.  Mr. Little went above and beyond in listening to our wants and needs and was extremely helpful and patient in answering our questions throughout the job. He and his crew were always on the job when they said they would be. There were no "add ons" (been there had them) never heard or witnessed any disagreement or disrespectful attitude among his crew, no disrespectful language of any kind, always hard working, and the job site was cleaned up the at the end of every day. 

Our landscaping turned out beautiful, we have had MANY compliments, family, neighbors, to people just driving by and stopping to comment. I have many times and will continue to do so, refer Little's Landscaping and Design to anyone that wants an honest, hardworking, reliable contractor. Mr. Little and his crew worked for me for 3 weeks, day in and day out.  They were all  here at 7 am everyday and worked sometimes until 5 or 6 pm.  What I saw was a very hard working man who was not only dedicated to his company and employees, but  to his customer being satisfied and happy in every way with his end result.  Mr. Little did many small extras on our job at no charge when he found they were necessary to make the job right even though I had not requested them (nor paid for them) in the original bid.  I never had one issue with his work nor his work ethic, other than I found it exceptional.

I am not a friend nor am I a relative of Devin Little,  I am just a very satisfied customer. After Mr. Little completed our landscaping, I gave Devin permission to give my address to prospective clients for any questions, recommendations or wanting to see his work. 

This is not a "rebuttal" to the author of the original report, this is simply an affirmation to Devin little, his crew and company for a job well done.

As the author to the original report stated, his "mother" has been around the block a few times, I also at 62 have been around the block more than once and have learned a valuable lesson, there are always two sides to every story....and also from my experience... I have always found the one who decides to shout it from the roof tops is usually the one who in mostly in the wrong.  He (Devin Little) did my wife and I a great job, I trust my judgement as far as accessing ones character, I found Mr. Little and his crew honest, hard working and reliable and have referred his company to several people. 

 The original report, in my opinion, was neither a complaint or "warning" to others as stated, but simply  character assassination at the least. To bring family in, on both sides, name calling, innuendo, is not acceptable and to pre-face it by giving your "word of honor" then mindlessly trashing someone, as the writer says himself in his letter, has no credibility.
     

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