Complaint Review: Live Love Pet Care

Before you hire Live Love Pet Care and Animal Rescue, please read the following:
-Dogs are NOT consistently walked on time. 
-I love ALL babies and animals -- BUT for liability and safety reasons, Emily should not be bringing her baby and her dog to other peoples' homes while "on the job." It's not professional. And it's certainly not pleasant coming home to dirty baby diapers tossed in your own bathroom trash bin.  
-Emily is a chain-smoker who smokes on her walks with the dogs. Absolutely unacceptable.
-Petty theft! Not to sound petty here, but there was an entire basket full of tangerines, a dozen gum packets and chocolate bars that went missing the second week I hired Live Love Pet Care and Animal Rescue. Hmm?!
-It took me two weeks to get my set of keys back.
-There is also a conflict of interest in combining pet care services with animal rescue. It's nice saving animals, but I sure felt pressured when constantly asked to foster animals and donate to Live Love Animal Rescue. And knowing there were items that went missing from my home, how do I even know $5 from my dogs' walks were really used towards helping animals like this company advertises?

I recently hired Emily, Owner of Live Love Pet Care and Animal Rescue, when my work schedule changed and I was also in the middle of moving from Long Beach to LA. I couldn't stop by my home during lunch to walk my two Labradors. What a NIGHTMARE! NEVER again will I trust ANYONE with my babies!

The first week went OK. I requested for Emily (and no one else) to walk my Labs. She would show up to walk them around the block and give them treats that I would leave out on my kitchen counter-top.

The second week was disastrous! Emily texted me on three occasions saying she was running late and that instead she could send her "trusted" friends to MY HOME to walk MY DOGS! Of course, I said NO, and Emily showed up an hour late for the walks. 

My neighbor relayed to me there was one afternoon Emily showed up and just let my dogs out in the backyard without actually walking them around the block. She had snapped up photos of my dogs and texted them to me as though my dogs had returned from a long walk and were "happily resting" in my backyard. 

The final night, I returned home and found my dogs had pooped and peed all over my bedroom because they were not walked that entire day! RIDICULOUS! I immediately called Emily to discuss this matter (and to let her know I no longer wanted her services); she answered the phone in such a clueless, unprofessional manner, "What's up?! Everything cool with your dogs?"