Print the value of index0
  • Report:  #787402

Complaint Review: Live PC Solutions

Live PC Solutions A representative called from India telling me how he would prove to me that my computer was infected and was about to crash. Internet

  • Reported By:
    C.C. — So Calif California United States of America
  • Submitted:
    Tue, October 11, 2011
  • Updated:
    Tue, October 11, 2011

The evening of Oct, 11, 2011, a person from a boiler room in India called me.  He told me he was an affiliate of Microsoft and they had been getting error reports from my computer indicating it was infected. He wanted to "prove" to me how my computer was infected by having me push the "Windows" button at the same time I held down the "R" key.  I told him my virus protection system was set on "high" and no problems were showing up.  He insisted "It's not a virus" and "I can prove it to you"....and "your system will crash soon without help."  I refused and hung up.  An hour later I got another call with the same story.  Then I read the Ripoff Report filed last April on this site.  I tried to contact Microsoft to tell them about this scam, but that is not an easy thing to do. They referred me to an email address abuse@microsoft but that address was no longer accepting email complaints.  So Microsoft does not accept email complaints.  They could not accept phone complaints.

I called the USA phone number and spoke with another gentleman with a very heavy Indian accent, and asked to file a complaint.  They didn't seem to understand the nature of my call.

Respond to this Report!