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  • Report:  #1190774

Complaint Review: livepcexpert.com

livepcexpert.com aka maacafee anti virus aka microsoft told me my pc was at risk had to act asap it was associated with macafee fayetteville North Carolina

  • Reported By:
    marylou — w. hazleton Pennsylvania
  • Submitted:
    Sat, November 22, 2014
  • Updated:
    Sat, November 22, 2014
  • livepcexpert.com
    357 waterdown drive apt5
    fayetteville, North Carolina
    USA
  • Phone:
    1 800 2080788
  • Category:

received notice that my pc was outdated by windows andhad no antivirus that was able to stop spyware on my pc was told it was about to crash since i only had free virus control and my microsoft was not going to be able to help with problems  this was on 8/29/14

since i am elderly and not pc savy i paniced and allowed caller from live expert to help i gave them control of my pc they informed me that i had major problems with pc and would fix it for me plus install mcafee for a total cost of $419.99 and i would have mcafee and a support team for 3 years also told my pc would run faster i agreed and allowed them to fix pc and add mcafee. my pc ran slower thre posted 2 sights on my pc  INTECHNOLOGIES CALLING CARD and TECH SUPPORT LIVE PC

on 11//21/14 received a call from unknown number and unknown name  i was told that my pc was at risk with many viruses in fact the mcafee symbol on pc had a red alert on it i hung up and QUICKLY  browsed to the intec calling card to find a poem nothing more  i then hit the symbol for tech support refering me to another site i looked up livepc and found a number to call 800 237 3901  which i did  to make this short was informed again my pc was ready to crash again stupidly i allowed them control of my pc  where i was then told that they would fix my pc for only $149.00 plus tax  i said NO WAY and asked control of my pc back  after being told that the $419.00 was only for mcafee for 3 yrs not for service for pc  surprise surprise the red akert was removed from the pc

PLEASE TRY TO HELP ME AND ALSO STOP THEM FROM DOING THIS TO OTHERS i really am going for surgery on 11/24 when i recoup i will be calling bbb and others  to get my money back

 

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