Living Lean And Wu Yi Source Living Lean unauthorized charges when you sign up for Wu Yi tea WuYi In Ontario, California
I signed up for auto ship of Wu Yi Source diet tea in March or April 2008. Just this month I noticed a $19.95 charge from Living Lean on my bank statement. When I Googled Living Lean, was lead to Rip Off Report and read a consumer report similar to my experience.
I am cancelling the Wu Yi Source diet tea auto ship because I believe their tactics to be deceitful. I am also cancelling Living Lean because I never intended upon receiving any services from them and have not received anything for the $19.95 charged to my bank account.
Diane
Agoura, California
U.S.A.
1 Updates & Rebuttals
Miriam.Hudson
New York,United States of America
Hello,
#2UPDATE Employee
Tue, December 08, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com
Your satisfaction is our number one concern,
Thanks,