Complaint Review: Liz Tomey

On 01/27/2014, I purchased a copy ofLiz Tomey's "BMW - Membership Profits Business Model Fast Track Coaching Program" for $97.00 USD. Finding it difficult to get started, I asked for and received coaching help from Liz and one member of her support staff until 02/01/2015. Then, without any warning, I didn't receive a single reply to my legitimate requests for help.

The three specific areas I needed help in were as follows. First Liz personally offered me the opportunity to suggest some (brainstorming) ideas for possible topic/themes and lessons for my membership site. She has never given me any feedback on this. Second, she says that both her coaching and DFY (Do For You/Yourself) clients can and will get help by submitting a trouble ticket at:  LizLive.com. Not true! Not a single request in over a week has been answered by Liz or her support team. Strange, since she specifically states on the webpage or Support Portal: "We will reply to you within 24 business hours. Note that business hours are Monday-Thursday 10 am – 5pm Eastern time."

The last issue Liz has been less than helpful or cooperative on is the purchase of a product called Never Say Later PLR. Ms. Tomey sent me the following message to my email Inbox on 01/30/2015: 

"Hi there Clb1948@Live.Com! Liz Tomey here from ContentWithPLR.com and I've noticed a lot of my marketing friends moving over to the self development/personal growth niche. I hadn't paid much attention until I emailed one of them and he told me he was killing it in that niche. Now is the time to jump into that niche for sure, and fellow master PLR package creator Aurelius Tjin has just created an amazing PLR package in this niche. This thing is HUGE! Check it out: http://www.ContentWithPLR.com/NeverSayLaterPLR And as always when you purchase through my link I'll even set the product up complete with affiliate program, lead and buyer list integration, buy button, and all! You'll have a ready to go product! All you have to do is purchase through my link at >>> http://www.ContentWithPLR.com/NeverSayLaterPLR http://contentwithplr.com/setup-service22456/ After purchase your bonus information will be on the same page within JV Zoo as the download access for this PLR product. This is an amazing product and with me setting it up for you, you'll be up and running in now time! http://hub.unstoppableplr.com/neversaylater/ Sales page. 
Liz Tomey here from ContentWithPLR.com and thank you for purchasing the Never Say Later PLR Package! As promised I will be setting this product up for you on your own domain name. To get us started doing that please go to http://contentwithplr.com/setup-service22456/ Follow ALL directions there and make sure you fill out the form completely! As soon as we're done we'll send you an email with all your site information. Again thanks for your purchase and I look forward to getting you up and running with this product!"

The fact is that I made the purchase, and then filled out and submitted
 the form I was instructed to. As of today's date, 02/09/2015, Ms. 
Tomey has once again not kept her word to me. All I have asked for is
the email confirming the site has indeed been setup and operational. 
Not one word in reply, again. I refuse to pay for a coaching program,
of all things, that offers its members no reliable means of getting any
coaching advice. I will not accept an affiliate lying to me and repeatedly
ignoring my legitimate requests to give me any information she says I
will receive on the product I have paid for