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  • Report:  #468509

Complaint Review: LM Designing Lisa Munoz

LM Designing Lisa Munoz charged my card illegally, could not create website she promised. Los Angeles California

  • Reported By:
    Los Angeles California
  • Submitted:
    Sat, July 11, 2009
  • Updated:
    Thu, September 17, 2009
  • LM Designing Lisa Munoz
    11400 West Olympic Blvd. Suite 210
    Los Angeles, California
    U.S.A.
  • Phone:
    310-474-7987
  • Category:

We to were ripped off by Lisa Munoz and LM Designing. They took on the project without really considering if they could in fact really build the site we needed. The site we needed built was quoted by other legitimate services as taking at least a year to build and a very large sum of money to make it happen. Lisa when asked said no problem that it would take 4 months and be a fraction of the price. This should of been OUR red flag but as it goes with a start up, money is everything so we chose the company that bid the lowest. I cannot tell you how HUGE of a mistake this was.

I am not going to get into to much detail since we are planning on suing the heck out them/her and hopefully putting them out of business. But what I will say is from the start we were assigned to a girl named Iris who must of still been in school because her designs were ridiculous and laughable. I think they have some sort of internship where they let kids in to work in a real office and hand them real assignments to save more money for Lisa's pockets The next issue we had was the small example site that they presented to us to view.

The site was built on pre-existing code from other websites. None of the code was custom built or written, if we wanted this type of site we would of built a dot mac page. Lastly Lisa has some poor sales kid named Greg who she has do her dirty work, which is charging the cards illegally. This happened to the other guy on this page and it happened to us, and actually through our digging we have found a whole bunch of other customers who complain about the same issue. It truly is a wonder how they are still in business.

I feel bad for Greg and Iris because they are going to go down with the ship and get a bad name for themselves. Lisa is a bad person and should not be operating a business. Please stay away!!!!

The one.
Los Angeles, California
U.S.A.

3 Updates & Rebuttals


WebsiteDesign-Reviews

USA

This is a Rebuttal to LM Designing's Response (which Lisa Munoz posted below)

#4

Thu, September 17, 2009

To Lisa Munoz at LM Designing:

Business is about trust.  Even when you knew you had an incompetent staff working with you (including yourself), that didnt stop you from fraudulently charging all these customers credit cards, did it?  So when you now claim you have a new team, how credible are you?  How credible is it that they're not much different than your previous incompetent staff?  You claim to have been in the business for 8 years and with such experience you didnt realize you were surrounded by incompetence for all that time?  You posted your response on Aug 31, 2009.  The complaints against you on this site span back as far as Oct 2008.  Lawsuits against you span back at least as far back as 2006 and there are also numerous complaints about you at the Better Business Bureau for who knows how long back.  Does it take you this long to evaluate the competency of your staff?  Will it take just as long to evaluate your present staff?  You see, you need to realize that IT TAKES COMPETENCE TO RECOGNIZE COMPETENCE.  As mentioned in a previous complaint, you probably shouldnt be in this type of business in the first place since this kind of work seems to be way above your head.  The complaints show that you can barely accomplish any requested tasks of anyone.  It seems the only thing you are good at is making all those fraudulent credit card charges without hesitation.  You don't deserve the trust of anyone and the only people who should be dealing with you is law enforcement.

Instead of writing a simple I understand your concern paragraph in a feeble attempt at damage control, if you knew your staff were incompetent and you truly are concerned, why dont you REFUND all these people who are complaining and demanding one from you?  No, of course you wont.  Looking at the Better Business Bureau report about you:  http://www.la.bbb.org/Business-Report/LM-Designing-100007879 it can be seen that you have never refunded or even partially refunded any of the 16 complaints against you, which is a testament to your shady business practices & ethics.  (Note that 16 complaints is an unusually high number for the BBB).  Can all of these people & the people at all the other sites complaining against you be wrong? 

To consumers, beware of LM Designing (Lisa Munoz).  If it is too late and you have already given her your credit card number, I strongly recommend you get your credit card number changed ASAP.  You may be in for a few big surprises if you dont. 

It is not surprising that there is another site which lists the lawsuits/judgements against LM Designing (Lisa Munoz) at www.lmdesigningsucks.com Some cases are very recent (she lost another case just a few days ago from the date of this post).  All case numbers are verifiable at the LA Superior Court website.  The site also offers free help for other victims of LM Designing (in terms of advice or witness referral if you are considering your own case against her).


WebsiteDesign-Reviews

USA

This is a Rebuttal to the Companys Response (which she posted below)

#4

Thu, September 17, 2009

To Lisa Munoz from LM Designing:

Business is about trust.  Even when you knew you had an incompetent staff working with you (including yourself), that didnt stop you from fraudulently charging all these customers credit cards, did it?  So when you now claim you have a new team, how credible are you?  How credible is it that they're not much different than your previous incompetent staff?  You claim to have been in the business for 8 years and with such experience you didnt realize you were surrounded by incompetence for all that time?  You posted your response on Aug 31, 2009.  The complaints against you on this site span back as far as Oct 2008.  Lawsuits against you span back at least as far back as 2006 and there are also numerous complaints about you at the Better Business Bureau for who knows how long back.  Does it take you this long to evaluate the competency of your staff?  Will it take just as long to evaluate your present staff?  You see, you need to realize that IT TAKES COMPETENCE TO RECOGNIZE COMPETENCE.  As mentioned in a previous complaint, you probably shouldnt be in this type of business in the first place since this kind of work seems to be way above your head.  The complaints show that you can barely accomplish any requested tasks of anyone.  It seems the only thing you are good at is making all those fraudulent credit card charges without hesitation.  You don't deserve the trust of anyone and the only people who should be dealing with you is law enforcement.

Instead of writing a simple I understand your concern paragraph in a feeble attempt at damage control, if you knew your staff were incompetent and you truly are concerned, why dont you REFUND all these people who are complaining and demanding one from you?  No, of course you wont.  Looking at the Better Business Bureau report about you:  http://www.la.bbb.org/Business-Report/LM-Designing-100007879 it can be seen that you have never refunded or even partially refunded any of the 16 complaints against you, which is a testament to your shady business practices & ethics.  (Note that 16 complaints is an unusually high number for the BBB).  Can all of these people & the people at all the other sites complaining against you be wrong? 

To consumers, beware of LM Designing (Lisa Munoz).  If it is too late and you have already given her your credit card number, I strongly recommend you get your credit card number changed ASAP.  You may be in for a few big surprises if you dont. 

It is not surprising that there is another site which lists the lawsuits/judgements against LM Designing (Lisa Munoz) at www.lmdesigningsucks.com Some cases are very recent (she lost another case just a few days ago from the date of this post).  All case numbers are verifiable at the LA Superior Court website.  The site also offers free help for other victims of LM Designing (in terms of advice or witness referral if you are considering your own case against her).


Lmdesigning

los angeles,
California,
U.S.A.

Response from company

#4

Mon, August 31, 2009

I understand your concern. Please note that we had a few people on our team that did not help the process go as it should and these parties no longer are with the company. We have a new team that are experts in quality control and we have adjusted our turn around 100% to ensure these issues do not happen again. We value all our clients and are doing everything we can to make sure every clients project turns out as it should. The above post is not a fake, we actually have done a few projects for him. We do have very happy and returning clients, in 8 years, we have a few complaints all in the same year, which represents the staff we had at that time but as mentioned, we have changed our system and team so this does not happen again. Thank you. Management.


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