Complaint Review: LO JACK Corporation

One of the FAQs on the LoJack web site reads, "What happens when I sell my vehicle? Can I transfer my LoJack to my new vehicle?" The answer provided is "Your LoJack Stolen Vehicle Recovery System is not transferable from one vehicle to another as the serial number on your LoJack Unit is registered to the Vehicle Identification Number (VIN) of your vehicle."

An attorney will ask you the same unanswered question that I did... Do you have proof of the alleged misrepresentation?

Your product doesn't work, and there are far better technologies out there that do much more than your 1920's technology offers.  I have had my GPS tracking product now for a month and I have only had one instance of an attempt.  They put a slim jim down the door to unlock it, I had a text message that said DOOR ENTRY looked outside and they had just opened the door, I disabled the starter and called the cops.  They were caught less than 5 minutes later.

No, my device is great with a lifetime no questions asked replacement policy and I can even move it to my new vehicle when I trade it in in January at no cost, Lo jack I found out later that you cannot do that - its permanently attached to my VIN. 

I will never buy, nor recommend any one to buy a Lo Jack and any dealer that sells the worthless product (scientifically proven by Consumer Reports and some other reputable documentaries I've seen on TV). I will not patron.

By the way, I talked to my local Carlsbad PD about their success with Lo Jack, and they told me that in the recoveries they have been involved with, in most cases they find the lo jack out of the car and the car gone or completely dismantled, recovery percentile is about 35% due to the amount of cars they have available to triangulate the signal  they also said that if they recover a license plate from the stolen car, that its a "recovery".

I refuse to wait hours, and I like to be able to assist in retaining my property since the supreme court ruled that the police aren't there to protect me at all.

I'm putting one in all of my vehicles, my boat, my Cherokee plane, my daughters Mustang and my Harley.  The unit I have is the only one rated for motorcycles by the NTSA for voltage/amp draw and frequencies that do not interfere with the bike's operation

Once I retain an attorney to resolve this, it will be I who is the victor and because Lo Jack REFUSED CERTIFIED documentation of my issues, that lets me know that they really don't care.  Thanks for nothing.

"I paid $850.00 for the unit and it doesn't work in all states, which they represented they did."

Do you have proof of the misrepresentation? One of the FAQs on the LoJack web site reads, "Is LoJack available in my area?" The answer includes a detailed list of states and counties indicating the coverage area. They also include a toll-free phone number to call for coverage updates. New Mexico is not on the list.