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  • Report:  #800866

Complaint Review: Loan Compliance Advisory Group

Loan Compliance Advisory Group Claimed To Find Mortgage Fraud, But Bank Did Not Need to Respond: Wilmington, Delaware

  • Reported By:
    Anonymous — Lords Valley Pennsylvania United States of America
  • Submitted:
    Tue, November 22, 2011
  • Updated:
    Sat, July 01, 2017

We hired Loan Compliance Advisory Group to help us negotiate down the principal owed on our mortgage, so we could sell.  After about eight months, of paperwork shuffling, Loan Compliance Advisory Group (Mr. Bisogno) claimed we had "two federal case numbers" pending against our mortgage company.  He also took an extra fee, and stated that our township paperwork was not filed correctly.  When I called our mortgage company, it forwarded copies of all the paperwork Loan Compliance Advisory Group stated was missing.  The bank also stated it had no further duty to respond to the legal requests.  It turned out to be true:  the bank had no legal reason to respond to the various requests from Loan Compliance Advisory Group.  I looked up the "federal case numbers", and found that they had been closed.  Meanwhile, even after the case files were closed, Loan Compliance claimed the "cases" were being worked on, and that the bank "had to" respond to the complaints / case numbers.  

When I confronted Mr. Bisogno, he simply did not respond to the evidence.   He refused to issue a refund, despite the fact that he stated, several times, that the bank "had to" negotiate with us.   The bank did not have to cooperate, or respond.  The "federal case numbers", if they ever existed, were closed for lack of evidence, and we were never notified.  

Mr. Bisogno made many emphatic statements / promises over the phone, to me, even though the bank was already done responding.  For example, when I mentioned the idea of trying to do a short sale, he stated, "You won't have to."    

5 Updates & Rebuttals


Anonymous

United States,
Other,
USA

Report LCAG To The Federal Trade Commission

#6Consumer Suggestion

Sat, July 01, 2017

My story is painfully similar to yours. I suggest you file a complaint with the Federal Trade Commission (FTC), and please keep reading.

Please see the first post about LCAG in this thread (i.e., the post to which you responded), originally submitted on November 22nd, 2011 and responded to by you on May 6th, 2015, for my full response and record of recent interaction with Joseph Bisogno. My full response to the first post has the same title as this abbreviated response to your post.

I am soliciting attorneys now and would like to file a class action suit against Joseph and Sandy, et al. The more people who are on board, the more likely I am to obtain a successful result. While I cannot make any guarantees, of course, I am hopeful that we will be able to secure damages through legal channels. I would appreciate your assistance. A response to this post will help get that process started.

While I cannot rule out that Joseph and Sandy managed to attach their paperwork to motions which were otherwise legitimate, I have not yet found a case in which they provided the conclusive evidence necessary to renegotiate a mortgage or obtain a bond claim. I have found substantially more cases in which people describe an experience like ours. Given the sample discovered thus far, I would not be surprised to find that LCAG never produced "specialized leverage reports" as promised in their contract to me, which no doubt was used on other victims. LCAG was operational for close to 10 years, and may still be reeling in clients, so I am hopeful that enough victims can be tracked down to move this effort forward and make it attractive to an attorney or attorneys.

Thank you for your time, attention, and efforts!


Anonymous

United States,
Other,
USA

Report LCAG To The Federal Trade Commission

#6Consumer Suggestion

Thu, June 29, 2017

I suggest you file a complaint with the Federal Trade Commission (FTC). I recently engaged with Joseph Bisogno in a back-and-forth involving my state's attorney general's office and was provided with copies of everything the Bisognos had in our file. In brief, Joseph did not even come close to living up to the letter of the signed, written agreement in which he promises to provide "specialized leverage reports" detailing misrepresentations in the loan in question. In our recent correspondence, Joe attempted to hide behind clauses in the agreement which would appear to absolve him of an obligation to modify the loan, but which do not absolve him of, and rather incriminate him in, along with the fruits of his efforts, his failures to provide the *evidence* to support the loan modification, which his agreement clearly binds him to do.

LCAG, which consists of Joseph, his daughter, Sandy, and possibly no one else (there is a "Dennis McCauley" who has handwriting remarkably similar to Joseph's) produce toothless requests for documentation while generating a fair amount of paperwork which appears official enough but which does not produce the result offered either in writing or verbally. Their initial requests are standardized forms modified to incorporate case-specific information for each client which gives them a greater air of validity but which cannot possibly take more than a few minutes to produce, given that it's a copy-and-paste into a pre-existing document. They will file initial complaints with entities such as the Consumer Financial Protection Bureau (CFPB), your loan servicer, and even your bond holder, but as my experience and paperwork showed, there is virtually no followup and certainly no return that approximates the evidence they promise to provide to support a loan modification by yourself or another entity (e.g., an attorney).

In our case, and in brief, Joseph provided a packet of 148 pages which comprised the totality of his and Sandy's efforts. Of these, 12 pages were duplicates of other pages. The other 136 pages consisted mostly of the paperwork *we* provided so that Joseph could do the job he contracted to do. In addition, there was one CFPB submission, one letter to our bond holder, with no evidence provided of followup, a letter to my state's division of finance, again with no response or followup, and a brief series of letters with only one response from our loan servicer who indicated the loan was valid. There were *no* specialized reports pertaining to the loan in question. I went over this in great detail with my state's attorney general's office before they forwarded me to the FTC and can provide a detailed analysis of what happened in our case.

I was only able to elicit a response from Joseph after nearly two years of silence by tracking him to his home address, which is normally not an action one needs to take to get a response from a legitimate business. Joseph's response clearly indicated to me that he was not willing to take responsibility for what he has done.

The only way to hold Joe, Sandy, and anyone else who may be involved accountable is to speak up to authorities with the leverage to hold them accountable. If enough of Joseph and Sandy's "clients" file reports, the FTC will begin an investigation. I have already gone through the process of analyzing the paperwork related to our case, and am confident in my breakdown of what happened. The more that can do the same, the more likely we are to get justice.

Thank you for your time reading.


NOEL

Florida,
USA

Loan Compliance and Joseph Bisogno are most definitely fraudulent!

#6REBUTTAL Individual responds

Mon, May 04, 2015

Joseph Bisogno claimed to guarantee a reduction of 50% of the current value of the property with new terms and lower interest rate to all homeowners that have fruad on their morgage. He claimed to have "special connections" with banking representatives and he would use his conections along with his worthless debt validation letter to provide the victim with a solution to his or her mortgage crisis. After a large payment is given he prints up a generic letter that has public information easily accesible online and claims that it's secretive information that he labored hours in finding. This generic information is said to be sent to the lender and that's were his supposed specialty kicks in. He strings you along with fake information and confrence calls all claiming that he is negotiating now with the bank because of his debt validation letter. Now supposedly the banks are scared and are willing to settle into his demad to reduce the mortgage.

 After he takes your money he becomes less available. He has a slivery way of convinsing you that he is actually in current negotiations with the lender when in fact it's all a haox. You then call your lender and find out that he is not doing anything, has no power to negotiate on your behalf and no authority to transact any type of settlement.  When you comfront him he then threatens to pull out of the negotiations because your now over stepping your boundaries and ruining his negotiations. Then he stops returning your emails and he avoids your calls like cancer! By this point he has taken your money and has done nothing for you but give you a worthless, meaningless packet of papers that do absolutely NOTHING!

He should be SHUT DOWN! He is stealing and making fake empty promises to people in need of real assistance.

DO NOT I REPEAT DO NOT DO ANY TYPE OF BUSINESS WITH THIS COMPANY AND SPECIALLY WITH JOSEPH BISOGNO. YOU WILL REGRET IT. 


Anonymous

Lords Valley,
Pennsylvania,
United States of America

Requests Made

#6Author of original report

Wed, November 23, 2011

I did request evidence of a pending federal case.  After speaking with Loan Compliance, which stated there were pending cases against the bank, I immediately went to the federal website, which lists pending comptroller cases.  My case number was closed.  The website states a letter was mailed to that effect.  The letter was mailed somewhere - either to Loan Compliance or to the bank itself.  I assert that my allegations are completely true and devoid of exaggeration.   If I was given the wrong case file number, and something is pending, I will retract my errors with apologies.   


Joseph B

Wilmington,
Delaware,
United States of America

False Statements against Loan Compliance Advisory Group

#6REBUTTAL Owner of company

Wed, November 23, 2011

FALSE STATEMENT AGAINST LOAN COMPLIANCE ADVISORY GROUP

Name (Optional)  Joseph Bisogno 
 
Company or Individual This Tip is About *  JB Hawley, Lords Valley Pennsylvania  
Information You Want to Share *  

My group is not a debt relief type company, however several of my clients that are Victims of Discriminatory, Deceptive, Predatory Lending and Unfair Deceptive Acts and Practices on residential mortgage loan transactions are also in debt with charge card companies etc. because they were placed into non-affordable loan programs.

Please feel free to visit my web site at http://www.loancomplianceadvisorygroup.com

I am writing you because someone that identifies themselves as JB Hawley, PA (I know who these people are) and they have posted a false statement on YELP about my company. I take pride in dealing with people fairly. I can provide you or anyone with documentation on this case that will show their statements are completely FALSE.

I can also provide anyone the sanitized (not showing their names for privacy purposes) the documentation they presented me to review once they contacted me. My report was only based only on the written documentation provided by JB, Hawley, PA, these documents sent to me from JB, Hawley, PA . These documents were used as documented exhibit findings in report.
 
My group does not condone or do loan modifications and/ or short sales. I do have Federal Case numbers on this case and can provide them to you on regulatory agency letterhead. My reports documented misrepresentations that took place during the origination/closing process on this specific loan transactions. We never stated the loan was fraudulent as JB states in their false post.

If you have the time to read through our web site and also review the "Letter of Engagement" on our Forms page in web site, you will be able to follow our process.

JB told me that several realtors in her marketplace wanted to sell her home via a Short Sale. I told her that unless these realtors provided her and her husband a letter from the lender stating they would not be liable for a defiency balance now and in the future that a short sale would only benefit the realtor making a real estate commission and the new buyer acquiring their property at a discount.
 
JB, Lords Valley/Hawley disagreed with me. JB, Hawley, PA gripe is with the lender not my group. JBcontacted me for help, I never solicited them. 

 It's now obvious to me that because I told them a short sale may not be in their best interests unless the lender agreed not to pursue a defiency balance and local realtors told them the opposite that they would file a FALSE complaint with YELP. I am only writing this review to set the record straight.

I'm not sure if your group has heard of Attorney Neil Garfield from Arizona. Feel free to google his name, he has a great blog site and like you and me is involved in the fight of helping people on cases against banks/lenders that take advantage of homeowners. I have done lots of work with Mr. Garfield over the years.

My group works with several Federal Law and State Licensed Attorneys nationwide that use our leverage reports against banks and lending groups that denied giving borrowers a loan they had the ability to repay.
 
In most cases the mortgage loan originators inflated peoples income on uniform residential loan applications (form 1003) so they could get a loan approved and make commissions. You and I both know that loan originators are sales people and only make a commission if loan goes to settlement.

The reason the income is misrepresented on the loan application is to get the loan passed during the underwriting review/ approval process. This type of misrepresentation has caused homeowners nationwide to fall behind on mortgages (specifically Exploding Adjustable Rate Mortgage Programs).

Feel free to call me anytime at (888) 883-5224

Thank You

Joseph Bisogno
Director of Operations
Loan Compliance Advisory Group

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