LoanCare LLC Unreachable, Rude, Zero Follow up, Criminals Virginia Beach Virginia
This company is a joke. As soon as they purchased our loan we were unable to pay online. Gave us an error message and had to call. Perpetual hold until an automated voice asks you for your number for a call back. They very rarely call back and if they do it asks you to call an 800 number and you go through the same thing!!!! This has been going on for over a month and now my credit got hit and they applied late fees. This is totally a scam. Never had this problem with USAA. These people need to be arrested.