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  • Report:  #789987

Complaint Review: Loandepot.com LLC

Loandepot.com, LLC In refinance process,they took $495.00 from my credit card,and cheated me without refinance Foothill Ranch, California

  • Reported By:
    Dor — LOngmont Colorado United States of America
  • Submitted:
    Tue, October 18, 2011
  • Updated:
    Tue, October 18, 2011
  • Loandepot.com, LLC
    26642 Towne Centre Drive
    Foothill Ranch, California
    United States of America
  • Phone:
    8883376888,ext 1238
  • Category:

One of the employee (James Stopani)of Loandepot called me to offer to refinance my home, and he offer 3.375% for 10 years ARM, he told me I need to pay $495.00 to lock this interest rate and appraisal fee and credit report fee. He also told me total finance charge will be $4000.00, I paid $495.00 through credit card,  Appraisal is done on 09/12/2011. After few days we got appraisal  report  , and home value was $220000.00, I had applied for loan $150000.00


(146000.00 Loan Amount and 4000.00 Closing cost)


After one month on 10/01/11, Kim (employee of loandepot.com) called me and said your loan amount is now $156000.00, do you want to sing papers, I told this is cheating, for what $6000.00 extra. In this way they sent me several GFE(Good faith Estimate) in order to cheat  me. I requested to refund my   money ,   they did not refund my money , they told if I wanted to refinance I have to pay closing cost $10000.00, otherwise  there is no any option and  I will not get  my money refund.  In the beginning   when I paid $ 495.00, James Stopani told me if loandepot.com is unable to refinance , I will get money back. But it did not work.

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