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  • Report:  #1038052

Complaint Review: LoanDepot

LoanDepot Misleading information of interest rate offer of loan to continue further business. Foothill Ranch, California

  • Reported By:
    Georgie — Swanton Ohio
  • Submitted:
    Tue, March 26, 2013
  • Updated:
    Tue, March 26, 2013
  • LoanDepot
    26642 Towne Centre Drive
    Foothill Ranch, California
    United States of America
  • Phone:
    1-888-337-6888
  • Category:

The agreement was I would be charged a 250 dollar application fee based on a locked in rate of 3.5 for a mortgage loan refinance. I placed another application process from another company on hold due to this better quote. 

I was told that this fee would be refunded if another company could offer a better deal. I was charged the 250 dollar fee the same day I was sent a revised GFE (Good Faith Estimate) with a different rate (4.25%) than what was originally quoted. It was also too late in the day on a Saturday to do anything. I feel this was unethical on the part of Loan depot.

Original Good faith estimate on 03/01/13 quoted 3.75% which matched another company. At that time I was told loan Depot could beat that rate with a 3.5%. I then agreed to pursue that rate. After that I received  the  Revised GFE #100168898Seel

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