Complaint Review: Lobel Financial

I have maintained full coverage insurance on my vehicle 2012 Infiniti G25 with Geico Insurance policy Number. In the month of July and August, Lobel Financial charged me an extra $81.00, late fee and daily interest on top of my monthly payment claiming that I do not have insurance on the vehicle.

On July 24th I contacted Lobel and was told to send insurance declaration to customerservice@insuranceservicecenter.com using a client ID provided by Lobel in subject line & I would be credited back the late fees,extra charge and daily interest charged. That never happened! Again on August 26, 2019 I was told to resubmit the declaration using a different client id.

After resubmission, still no correction to the billing and charges. I called this morning and spoke with Leo who refused to allow me to speak with a member of management. Why couldn't Lobel contact Geico and verify coverage to prevent these frivolous charges? I am requesting that all extra charges, late fees and daily interest charges be credited back to my account. I would not recommend anyone finance a vehicle through this company.