Complaint Review: Lock Line Cellular Phone Protection

I recently lost my cell phone

I purcahsed a protection plan through veriso wireless that was supposed to cover the phone for this type of thing

I told them about it like I was supposed to do

I recovered the lost phone the next day

I called lock line and let them know that I found my lost phone

they charged me a 35.00 nonrefundable fee

and want me to sent them back either the replacement phone or the recovered phone other wise they will call it insurance fraud

thats no way to treat a person that tries hard to be fair and honest with them and then they want to treat the consumer in this sort of way

Everett
Tularosa, New Mexico
U.S.A.