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  • Report:  #1197064

Complaint Review: Logitech

Logitech Customer Loyalty is not worth $20 for Defective Speakers Newark, CA Nationwide

  • Reported By:
    Disappointed — Orlando Florida
  • Submitted:
    Mon, December 22, 2014
  • Updated:
    Mon, December 22, 2014

I bought a pair of Logitech speakers from Tiger Direct for $20.

67 days later they stopped working. Can't return to Tiger Direct who has 30 day return policy.

I've filed for refund on Logitech website, following specific instructions including taking pictures of the model number, product, etc. Even after jumping through these hoops, they have basically blown me off.

I guess $20 isn't worth customer loyalty. Be careful this holiday if you're considering Logitech - especially if you're buying a higher priced item, their customer service sucks. I really expected much better from a company like this.

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