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  • Report:  #1364253

Complaint Review: Logo Design Cafe

Logo Design Cafe Sly, Sneaky, Scheming Internet

  • Reported By:
    sbmichael — brooklyn New York USA
  • Submitted:
    Mon, March 27, 2017
  • Updated:
    Mon, March 27, 2017

Uses a bait and switch, and harasses you to no end. I barely even submitted a form, and they're blowing up my phone - worst of all, when they called, it didn't seem like the guy knew what to say and there was just an awkward silence and then he told me he'd call back later.

Secondly, the site states that a package for the Logos was $60. I had checked out and paid the $60. Then a chat box appears on the site, and one of their reps messages me and tells me that I purchased the wrong package. What is the wrong package? They told me that the one I paid one did not have a high enough resolution or something and that I had to pay $40 more. I looked around the site and did not see the package he was referring to (bait & switch). I agreed anyway, thinking these guys were legit.

After several days of waiting and back & forths with them. We finally agreed on a design. They then tell me that in order for them to give me the rights to the logo I paid for, I had to pay them an additional $250.00 on top. Of course, I refused - but this is ridiculous and honestly everyone should avoid it. What was advertised as $60 turned out to be a $300+ bill to get the rights to a sub-par design of a logo. You are honestly better off with 99designs, have had much better experience there.

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