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  • Report:  #1376849

Complaint Review: LogoDesignGuarantee.com

LogoDesignGuarantee.com Initial design was given and then and then logo was abandoned. Internet

  • Reported By:
    LGRweb — Aberdeen Washington USA
  • Submitted:
    Sat, June 03, 2017
  • Updated:
    Sat, June 03, 2017

I used LogoDesignGuarantee.com once with generally good results. For the price I was happy with my logo choices and while they did not exactly meet the deadline, it was only $50 and the final logo was decent.

Fast forward a few months when I decided to try them again. The initial interaction was again decent. I was given 6 logos to choose from and after choosing the winning design a few simple edits were made and I was shown the watermarked "final" version. This however was the last I was able to contact them. Their 24hr live chat is never online and their 24hr phone support number consists of a voice mail system.

Looking at my dashboard today I see that all of my logos have been deleted. The page says the project is "in progress" but the logos are not present. Luckily I saved a version of the watermarked copy and I can just photoshop it clean.

It's true, you do get what you pay for.

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