Complaint Review: LOMAN Ford and Kia

I had purchased my previous vehicle (Ford Windstar GL, 1998 new) from this dealer in 1998. This year I went back to the same dealer trusting that he will give me a fair price on my new vehicle. I bought a new Ford FREESTAR SE with the entertainment center. I traded in my 1998 Windstar for which I was offered on $900 (against a book value of $3600). The sticker price on the new FREESTAR was over $29000. As I repeat customer I was promised great discounts ($6000). The total price including trade-in, tax, and motor vehicles came to $24000 financed at 6.9%.

After taking the delivery, of the cars I got back responses from other dealers in Woodbridge vicinity. For the same van that I purchased from Loman, Bell Ford offered me a discount of $11000.00 - that is $18500.00 + taxes and fees.

This shows that LOMAN FORD and KIA Inc is ripping of its customers who trust them. It is a breach of trust for repeat customers like me. It is unfortunate that the NJ laws do not provide laws against such profiteering. It is a shame that LOMAN FORD continues its business this way.

Subir
Iselin, New Jersey
U.S.A.