Complaint Review: Lombardi Publishing

On 3/3/11, I ordered the Woodbridge package for $195.00 from Lombardi Publishing. I paid for it with my debit card, which they charged and received their money on 3/4/11.    I did not hear a word from them, no email or any contact.

 In the middle of April I called and for some reason they had a hard time finding my order. Finally I canceled the order on 4/26/11 and they told me I would receive my refund in about 3 weeks.  

When it didn't come I called again and they told me I would get it by the end of May.    I called two more times in June and both times they told me I would receive it by the end of June. I  talked to two different people, both of them acted like they couldn't understand why I was upset.

When you finally get to speak to someone they are very rude and if I asked to speak to someone else they told me they were the supervisor and there was no one above them I could speak with.

I guess I have just been Ripped Off. If I call them again I wonder if they will tell me I'll receive it by the end of July.