London Masonry - Ellis Merriman Ellis Merriman false advertising, scam contractor Charlotte, North Carolina
Ellis Merriman wrote and accepted a conctract to build a block wall with stone face and stone cap on my patio. I supplied all the material and he was only providing labor. He promised that the job would be completed in one week. He also asked for a $600 deposit before work began (which was half the contract price of $1,200). The deposit was broken into $300 for the first 2 days of work. Ellis Merriman of London Masonry came and worked on the wall for 2 days and then did not come back. After repeated calls to his cell phone for over a week he finally called back and said he couldn't finish the job because he had a nose bleed and that he would send someone else to finish. The person that he was supposed to send never showed up, and after calling Ellis Merriman again he claimed that the person he was going to send wasn't reliable. At the time of this posting (June 18, 2011) the wall is still not finished.
1 Updates & Rebuttals
Ellis.
charlotte,North Carolina,
United States of America
Half The Work For Half The Pay...
#2REBUTTAL Owner of company
Tue, September 06, 2011
Let me start by saying that I had no idea that this wall was still unfinished. The last conversation I had with this customer he told me that he had someone coming over the next day to finish the job. I did have a terrible nose bleed that entire week due to the extream heat which was about 100 degree's. The two day's that I worked at this property I was able to complete the block wall and finish a section of stone on the wall which was a little more than half of the job. Close to the end of work on the second day, I had an uncontrollable nose bleed while the customer watched and asked if I were ok, to which I replied that I'd had nose bleeds since I was a child. I was embarrassed and it seemed unprofessinal on my behalf, so the very next day I called the only other stone mason in that area that was available to finish the job. The stone mason ensured me that he would be at this property @7:30am the following day, but did not show up. For the next three days I tried to get this stone mason out to this job, but I was unable. Finally after about a week, the homeowner calls me and says he can't wait any longer and he had another stone mason coming over the next day to complete the work. I appologized several times for not being able to finish the job and for the other mason not showing up, the homeowner said no problem and that was the end of the conversation. I have been in this business for 15yrs. and have handled hundreds of thousands of customer dollars with not a single complaint, why would I jeopardize my good reputation and years of hard work for $600 dollars... I am truly sorry that this matter got this far, and if by the time you read this rebuttal and the wall is still incomplete, just call me and I will finish it for you no hard feeling...