Long Horn Steak House I do not like the ideal that this resturant automatically place gratituty on your bill. If the servers weren't great of just o.k they get 18% of my hard earned money. I will not patronize this restura Oak Lawn, Illinois
On 3/28/2010 a total of 15 of my family went to this resturant we had 3 separate checks on my check the server received a full $33.00 from me. What I didn't like is they didn't asked me nor was it advertise to tell me that gratutity will be added automatically. I felt as though once the server gave us our orders they were done with us. We kept requesting refills this should have been a norm for a great server. Therefore, I will not patronize this resturant again becasue I work hard for my money and I will not just allow you to take my money. I also had a free appertizer coupon in which it took the manager 3 times to get my actually bill correct. Out of 3 separate checks 2 checks had issues. Truly not satisfy with any of this situation after spending a total of $222.00
2 Updates & Rebuttals
Steve G
lewiston,Maine,
United States of America
oops i am a consumer not the owner pushed wrong button
#3Consumer Comment
Tue, March 30, 2010
i'm not the owner of this dump.
Kathie
Phoenix,Arizona,
USA
FYI FOR YOUR FUTURE DINING EXPERIENCES -
#3Consumer Comment
Tue, March 30, 2010
All restaurants will charge an automatic grauity for parties of 8 or more. You weren't ripped off. If you had looked at your tab prior to paying, you would have seen the charge.