Complaint Review: LONGMONT KIA

They start off by to keep the car your up side down in as far as the actual value of the car.Then they say what if I can get you into a 2008 Focus for the same money your paying on your 2005 Focus ? Well this leads you to believe your talking trade right ?

Then when it comes to the contract , start rushing you through it , not explaining it , just saying , " sign here,here,here etc. because its getting close to closing time , you think he has alot of contracts to get done before closing .

So I go along with his instructions thinking he's an okay guy. I go outside & start switching things over to the new car & the salesmen says, " I'll follow you home in your old car & you can switch the things over there." Well i thought that was kinda strange, but I went along with it .Well when I get home ,the salesmen says , "I'll call you tomorrow about sixish & explain everything to ya then ." I thought that was kinda strange , they giving me 24 hrs. to switch things over before they take my old car.

Well the next morning I looked over the contract & discovered they didn't include my 2005 in on the trade. So the next day I returned the car before 24hrs. had passed & said , " The deals off if your not taking my car on trade in , there is no way I can afford 2 car payments ." They were determined not to let me out of the deal since I signed the cotract .

I even called & e-mailed the finance company telling them NOT to except the contract , but they did it anyway. I always thought when a customer said NO it meant NO !! I guess not with car dealers & finance companys .

Leo
DACONO, Colorado
U.S.A.