Complaint Review: Lorain Automotive Locksmiths

This company goes by many names, some I have listed but the phone is always the same *440-536-3725*.

I called them for a quote on lockout service, I spoke to a female that either mumbled or had a heavy spanish accent and heard $19 service call and what I thought was $59 for the lockout service. I agreed because it was less than the $99 quote I got from a competitor. She said a tech would call when on his way and he did from *440-346-2736* and prompyly stated that the service call would now be $29 because it was a large truck. I tried to explain it is the same lock as cars use and then he mumbled something about the lock-out service and said he'd be about 20 minutes.

He arrived spent less than 4 minutes to unlock the door and then said the total was $218.00, telling me I had agreed to that. I vehemently disagreed with that quote, but signed the crdit card charge slip not having time for the police to straighten the matter out. I called the first number (a dispatch service I imagine) and was told there was no suopervisor for me to speak to. Afterwards I contacted my Credit card company and learned I had no recourse because of signing the charge slip. The company listed on the Visa account is KD Garage & Locksmith out of Georgia. I am in Ohio.

I know wish that I would have called the police that day, as they (the locksmiths) would have likely dropped there blackmail scheme and charged what was quoted.